Office Policies
If you have any questions about our office policies, please call our office during business hours at (440) 884-7300.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 15 minutes prior to your scheduled time.
If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.
Payment Options
We accept cash, checks, Visa, Mastercard, and Discover.
Financing
We offer CareCredit financing to make dental treatments affordable to our patients. If you have any questions, please call our office during business hours.
Fees & Insurance
Our Business Assistant will discuss the fees and agree on the type of payment that is mutually acceptable before treatment is started.
If you have insurance, we will be happy to file your claim if you bring us your dental insurance card on your first visit. Please remember that no insurance company covers ALL dental costs. You will be responsible for the deductibles, co-insurance, or any other balances not paid by your insurance.
Emergencies
If you are a patient on record, please call our office for emergency information.